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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,550 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      May 24, 2025

      For your own mental health dont work here

      Senior fraud representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Insurrance, salary, pto, work from home

      Cons

      Micromanaged by at least 7 people. At one given point all metrics were met and i had 6 people listening to my calls and giving me feedback still got harassed by the QA. Sent proof to HR with calls and time stamp. Still got fored for 11 seconds above CCT( handling time) out of the 27 people in my training ony 3 remained after 2 years. Managers come and go and the ones who stay call themselves WORKAHOLICS with pride. You need to be a robot or a sheep to work here more than 1 year. They lie and lie and pass around the responsibility back to the agent.

      4.0
      May 22, 2025

      Work Life Balance

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote jobs, great team environments, time off, it has many in person events for those wishing to network. Great all around.

      Cons

      High customer service over the phone jobs, sometimes it's hard to grow up and you have to take lateral roles.

      Viewing 178 - 180 of 2,550 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,849 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.