Synchrony reviews

4.1

79% would recommend to a friend

(2,551 total reviews)
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Brian Doubles

90% approve of CEO

76% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Dec 10, 2020
Recommend
CEO approval
Business Outlook

Pros

The company really cares about their employees, especially since the pandemic. I would recommend this company to anyone who is able to handle the stressful work of collections. They offer wonderful benefits and great pay. The only reason I would consider appointment elsewhere is to be open to more opportunities for myself and to find a position that would not be so triggering towards my mental health. *you get to work at home *all equipment is provided to you * work will always reach out and be there to help if you need it. * most customers are calling for help, especially at this time.

Cons

*difficult job if you aren't good with stress * high call volume back to back without breathing room * lots if changes daily that you will get graded on if you mess up. * you get graded on anything and everything. * when people can't pay, you get hit negatively with your numbers.

1.0
Aug 21, 2020

Don't Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company provides competitive pay and benefits

Cons

Be prepared for office politics, back stabbing, and personal vendettas to get you fired for a simple mistake with no previous actions on your record. They claim they have an amazing culture, but their management staff is terrible and will treat you like garbage.

Viewing 217 - 219 of 2,551 Reviews

Glassdoor has 2,850 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.