Synergy BIS reviews

3.5

64% would recommend to a friend

(115 total reviews)
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Sam Sarkar and Jean Claude Chidiac

72% approve of CEO

59% positive business outlook

Synergy BIS has an employee rating of 3.5 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synergy BIS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

115 reviews
1.0
Dec 4, 2018

Run the other way!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s a paycheck which is more than some can say after this company’s biggest “win” to date. Synergy BIS offers insurance albeit at a higher cost from employees while they are taking a 20% pay cut when this company took over the contract. Another pro is you too can drive an extensive car to your new contract win if you morally accept a role of henchmen to the management which is openly rude, condescending and extremely chaotic and misleading during the interview process. The pro is everyone created a new resume for this process - now all those resumes will be flooding the market even by those employees currently at the “win” facility.

Cons

After a “win” treat people with respect. Don’t announce interview time & place on the facility’s bathroom doors as the sole form of communication. Also, do not note interviews are open to the public on the same announcement so panic is not created from the start of your fiasco. Take off your blinders from your preconceived notions of the work. If employees that do the work are repeatedly trying to explain don’t be condescending. How could you possibly know the work other than what you derived from a source (who wrote the contract) that isn’t doing the work? Employees on this contract work quietly and diligently, they are on call giving up their weekends and evenings without compensation and now they are cut to 2 weeks PTO, no 9/5/4 schedule opportunity, more expensive insurance and overloaded with daily tasks. The contract was changed in scope but the customer still wants the original product done by considerably less personnel. Why would you want to come to work every day?

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Synergy BIS Response
7y
We apologize that you have had this experience. We understand that the transition from the incumbent company to our company as the prime contractor was a stressful time for all parties involved. Our objective was to reach out to as many people as possible using flyers, sending emails to current employees, etc. We had a very short time to prepare and though we tried our best to provide attention to every candidate, sometimes we were stressed for time, which might have made us appear impolite. This was certainly not our intention. As you are a current employee, you must have been observing how the Synergy team and management are engaging in the work. Our CEO, CTO, and other senior staff are very involved, and they meet the employees and the customers regularly. In fact, some of the employees gave us positive feedback on how much attention the corporate management gives to this project. We are aware that the team does a phenomenal job and we appreciate that very much. True – it’s difficult to get a complete understanding of all your tasks at the transition time of the contract, but we are learning more every day. We would like to meet with you and know more about your work, as well as get your advice on how we can do better. Our company offers 2 health care plans for our employees to choose from. One is a high deductible health care plan with an HSA. To offset the cost of the high deductible, our company contributes 50% of the deductible annually. We also offer a traditional EPO plan without an HSA. These types of plans are becoming very popular, as the unused HSA dollars belong to you, which can be used for any future healthcare needs. We are open to suggestions for alternative medical plans, and suggestions can be submitted to the Human Resources department. All employees received at least 3 weeks (15 days) of paid time off, and we encourage employees to use their earned PTO to promote a healthy work/life balance. We take employee satisfaction very seriously and realize that taking a pay cut is extremely difficult for anyone. During the transition, most of our employees got their current salary or a higher pay. We have looked at the salaries again last quarter and made some adjustments. As a general practice, we look at everyone’s compensation every quarter and adjust whenever we can. If you still have a lower than before compensation, please approach your manager if you have concern and we guarantee to take that into serious consideration.
1.0
Nov 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The management drives expensive cars. Lowest bidder.

Cons

High deductible health care plans. Only two weeks of vacation. Massive pay cut. and and a very very rude and unprofessional interview process. This company clearly just wants to win work with the intent of offshoring the work to their friends in India. They really have no business taking on gov't contracts.

avatar
Synergy BIS Response
7y
We apologize that you had an unpleasant experience. We understand the change-over from the incumbent company to our company as the prime contractor was a stressful time for all parties involved. Due to the nature and timing of contract award, we had a very short time to prepare. Though we tried our best to provide the deserved attention to every candidate, sometimes we were pressed for time, which might have made us appear impolite. This was certainly not our intention. As you are a current employee, you must have met the persons who were conducting the interviews while working with Synergy. If you still think they have been impolite or disrespectful, we strongly suggest using the anonymous suggestion box in your work location to express your concern. Employee satisfaction is one of the most important principles of our company, as we believe that only happy employees can make our customers happy. Synergy is committed to creating an environment that promotes diversity from every aspect – gender, race, religion, sexual orientation, age, disability, US Veteran status, or national origin. If you feel that you or any of your colleagues are currently being, or have previously been discriminated against, we encourage you to bring it to the attention of the Human Resources department right away. Our company offers 2 health care plans for our employees to choose from: A traditional EPO plan without an HSA, and a high deductible health care plan with and HSA. To offset the cost of the high deductible, our company contributes 50% of the deductible annually and if you contribute any amount that’s tax deductible. These types of plans are becoming very popular as the unused HSA dollars belong to you. This can be used for future healthcare needs. We are open to suggestions for alternative medical plans, and suggestions can be submitted to the Human Resources department. We take employee satisfaction very seriously and realize that taking a pay cut is extremely difficult for anyone. During the transition, most of our employees got their current salary or higher. We have looked at the salaries again last quarter and made some adjustments. As a general practice, we look at everyone’s compensation every quarter and adjust whenever we can. If you still have a lower than before compensation, please approach your manager if you have concerns and we guarantee to take that into serious consideration. All employees received at least 3 weeks (15 days) of paid time off, and we encourage employees to use their earned PTO to promote a healthy work/life balance. All the work performed on this contract is to be performed at either the Kearneysville, WV location, or the Chesapeake, VA location. No work will be performed outside the USA. For any candidate or current employee, the HR Director is available to address any accusations of discrimination, sexual harassment, etc. experienced before or during the onboarding. The best way to contact the Director discretely is by email at HR@synergybis.com, and they will respond within 24-48 business hours.
1.0
Nov 28, 2018

Completely disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck, though lower than what I'm used to.

Cons

Absolutely no communication for weeks during a significant contract transition, which caused complete and total chaos/panic. Almost seems like that was the intent. I've never seen a contract transition like this, and I never hope to again. The management is blissfully unaware of how much of anything works, and doesn't seem to care either. "Interview" process was insulting, and interviewers were rude. People actually cried leaving the "interview" (which was only 5 minutes long). They handled a major contract transition so poorly, that people who were laid off will never come back, even if offered more money. People who weren't laid off are actively looking for another job. Allowing people with years of experience, education, and demonstrated histories of promotions/accolades to walk out the door is 100% mismanagement or 100% ignorance.

avatar
Synergy BIS Response
7y
We apologize that you had an unpleasant experience, and we recognize that the transition from the incumbent company to our company as the prime contractor was stressful for all parties involved. Due to the nature and timing of contract award, we had a very short time to prepare. Though we tried our best to provide the deserved attention to every candidate, sometimes we were pressed for time, which might have made us appear impolite, and this was never our intention. As you are a current employee, you must have met the persons who conducted the interviews while working with Synergy. If you still think they have been impolite or disrespectful, we strongly suggest that you use the anonymous suggestion box in your work location to express your concern. Employee satisfaction is one of the most important principles of our company, as we believe that only happy employees can make our customers happy. We take employee satisfaction very seriously and realize that taking a pay cut is extremely difficult for anyone. During the transition, most of our employees got their current salary or a higher pay. We have looked at the salaries again last quarter and made some adjustments. As a general practice, we look at everyone’s compensation every quarter and adjust whenever we can. If you still have a lower than before compensation, please approach your manager if you have concerns and we guarantee to take that into serious consideration.
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