Synoptek reviews

3.4

62% would recommend to a friend

(371 total reviews)

Salil Godika

47% approve of CEO

61% positive business outlook

Synoptek has an employee rating of 3.4 out of 5 stars, based on 371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synoptek employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

371 reviews
1.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

-The staff in general is pretty great, some good people work here. -Beer via Kegerator in the kitchen. -Nerf guns? Honestly it's hard to come up with any work related pros.............

Cons

I have given years to this place, and every time I push for change I'm told, "Just be happy you have a job." At this point I'm so burned out and defeated, I have no idea what the future holds for me. I can honestly say Synoptek has killed any drive for me working in the world of computers, I seek no progression. For now this place is just a paycheck. Pretty much in every aspect, Synoptek is not doing well. Employee moral is at an all time low, primarily due to lack of proper compensation and poor management. Financial issues are everywhere, which is odd since we recently acquired what was left of EarthLink for 29 million dollars. Yea that actually happened, Google it. Current contact-locked clients are very disappointed with the support structure, which in turn hurts the company image. It appears all Synoptek has to offer to clients is smoke and mirrors, lies and deception. One of many examples, we on-boarded a client that needed their own SAN. The client refused since it would come at great expense. What was the Sales Team answer to secure that contact and get the commission? Well migrate all the client data to our own nearly full SAN of course. For months, yes months, our ENTIRE SAN environment crashed at random. The Server team was constantly thrown through the meat grinder even though many on the team said this would happen. We hemorrhaged clients left and right until management finally got a clue to expand the SAN. The fact this situation even happened is mind-blowing to me. Here at Synoptek, severe issues like this happen all the time. We lost good people because of that terrible judgment. I can go on for ages about all the bad this place has to offer. Read some of the other reviews, see what people have to say. Its obvious anything 5 star was written by management or a corporate pet. Do yourself a solid and stay away from this place.

3.0
Jan 2, 2017

Great energy, low leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, smart co-workers, nice work environment.

Cons

I don't know who my leadership team is really and communication is poor. I believe the leadership is making strides to correct this, but has a way to go yet.

2.0
Dec 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Talented engineers, "able to work from home" - quotes explained in cons. Matched 401k.

Cons

You will get the opportunity to work from home, but your manager will call you at least 3 times to try and get you onsite - even if you requested the day to be WFH and you have no car. Management does not listen, not your needs or concerns. Training is a joke, documentation is impossible. Broken promises throughout our entire acquisition. They bought our amazing company and then destroyed it. Not only did most the staff jump ship after acquisition but so did the clients. Clients realized that this company was going to provide an extremely diminished service from what they had been getting and they all went with a new MSP. Do yourself a favor and apply to any, literally any, other MSP in the area. This one will break your soul.

Viewing 334 - 336 of 371 Reviews

Glassdoor has 382 Synoptek reviews submitted anonymously by Synoptek employees. Read employee reviews and ratings on Glassdoor to decide if Synoptek is right for you.