Sysco reviews

3.3

56% would recommend to a friend

(1,478 total reviews)
avatar

Kevin Hourican

56% approve of CEO

53% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews
2.0
May 25, 2023

Out of touch

Recommend
CEO approval
Business Outlook

Pros

Decent Pay, Decent benefits, lots of training

Cons

Out of touch with the industry, their customers, and their sales force. The only people they care about catering to anymore is the stockholders. They micro manage sales people to death with constant CRM management, planned daily sales calls, with management just "randomly" dropping in to your planned calls to check on you. They believe cut costs anyway they can, and when you think they can't get any cheaper.... they do it again. They complain about losing market share, and then hamstring their sales people by taking away the ability to use samples, stop allowing specialists to work in the field (due to not wanting to pay their vehicle expenses), and even dont let district managers work in their districts for the same reason. They try to convince customers that Sysco has the best customer service when they have the worst of all of the foodservice suppliers by far. They literally will do the absolute least a customer will allow them to get away with, and then even if a customer leaves over it, they still won't do any more to win them back.

avatar
Sysco Response
3y
We appreciate your feedback. Sysco aims to provide the best management and support possible for our associates, and we take your feedback seriously. We encourage you to reach out to us at 877-777-4020 so that we can directly address your concerns.
2.0
May 22, 2023

Corrupt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits were good

Cons

This is one of the most corrupt companies I have worked at. Everything they do is for the benefit of senior leaders and not the employees.

avatar
Sysco Response
3y
We appreciate that you took the time to leave a review. We take all viewpoints into consideration. We are committed to providing our associates with a competitive, comprehensive pay and benefits package. We're sorry to hear that Sysco wasn’t a good fit for you.
1.0
May 19, 2023

Jump ship while you can

Recommend
CEO approval
Business Outlook

Pros

You learn a lot about what not to do and red flags to look for when working for another company

Cons

Everything No work life balance, the unwritten expectation is to be on call and work 24/7 You are held accountable for other people’s mistakes. If routing does not deliver and the customer leaves Sysco, you are the one who pays for it, because you hold the negative. Same for merchandising, pickers, and periscope pricing. The other departments aren’t out to get you, but if a mistake is made the finger points to you. So in short, you are at the mercy of other peoples decisions. You have no control, you can only contact the people who do and wait for a response. The one thing we could control (prices) has now moved to revenue management which require an email begging them to give you a price. Underpaid! You already don’t make much but then they introduce incentives for customers… well rebate money comes out of your GP dollars. If you are currently working for Sysco take a look when your customer cash’s in on the rebate. A negative will appear on your sales. Greedy company - Sysco has record profits, but “we’re suffering”. Sysco introduces incentives and makes you pay for it, while not telling you about it. Periscope is designed to keep prices high to maximize profits. Every exception is a fight and will be dropped the following week. Our holiday boxes have gone to garbage, breakfast at GSM’s is the lowest quality we have, we have less sales reps and lower salaries. Keep the stock holders happy with profits. Lastly - so many boxes to check, your day of selling and meeting customers has turned into sending emails, doing paper work, scheduling through salesforce, and begging for prices. Your day revolves around the computer and every so often they add a new thing to your plate. Not to help you, but to micromanage and monitor you.

avatar
Sysco Response
3y
Thank you for taking the time to provide feedback. Sysco associates are the reason why we have become the world’s foodservice distribution leader. We are committed to continuous improvement while upholding our Vision, Values, and Code of Conduct. We take your feedback seriously and welcome you to call us at 877-777-4020 so that we may obtain greater detail regarding your concerns.
Viewing 409 - 411 of 1,478 Reviews

Glassdoor has 5,359 Sysco reviews submitted anonymously by Sysco employees. Read employee reviews and ratings on Glassdoor to decide if Sysco is right for you.