T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,774 total reviews)
avatar

Ernie Herrman

72% approve of CEO

50% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for TK Maxx is the people that I work with, very friendly and helpful found people that I will be friends with for life. The pay is good and the hpurs are very flexible with fitting in with university and my social life.

Cons

Dealing with difficult customers, however this is easy to over come as the staff around me are always extremely helpful. Also customers tend to be very careless and have little respect for our products as you always find dump stock.

4.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Buyer's admins can attend vendor meetings with buyers and voice own opinions, great access to excel training, competitive pay, employees ready to help each other, creativity in encouraged through responsibility for trend research and mood boards, exposure to weekly reports and training into how to read them, as a buyer's admin you get a great understanding of product and best and worst sellers throughout a huge number of brands. The company is also as fair as it can be, if you have to stay late at work, the supervisors ensure you get your time back.

Cons

If you are interested in buying there is not a great route up from buyers admin level, you are required to join the graduate scheme at allocator level and work your way up to assistant merchandiser before you can move across into buying as an assistant buyer. However, if you want a long term career at TK Maxx an understanding of merchandising would be extremely useful for off-price and the graduate scheme provides excellent training.

1.0
Sep 21, 2014
Recommend
CEO approval
Business Outlook

Pros

There are some nice people who work there. Hourly wage is slightly more than minimum wage. 10% discount...

Cons

1.) Unpaid Meetings: It is mandatory to come to work 10 minutes before every shift for an unpaid meeting (the daily "brief"). You are not allowed to clock in until the meeting is over, which could be after your intended start time for your shift. If the "brief" is so important for the job, why don't we get paid for it? 2.) Too Many Managers With so many assistant managers, it's common to be given conflicting directions, tasks, and information, and then getting in trouble with all of them because you can't please them all. Maybe the managers can't keep up with the constantly changing rules. Every day it seemed the rules changed. 3.) Closing Shifts Never End at 8:30pm If you work a closing shift and you're meant to leave at 8:30pm, be prepared to stay until 9pm or sometimes later. (At least you get paid for THAT extra work.) 4.) Bag Searches and Occasional Body Searches A bag check is understandable, but it was very uncomfortable to witness a fellow associate undergo a body search/frisking after being randomly selected. A female assistant manager did the body search/pat-down on the female associate, but still, it really feels as though we're prisoners. 5.) Rota Only Put Up A Week in Advance The rotas run from Sunday to Saturday, and they are put up one week at a time. It's difficult to make any plans in advance.

Viewing 3694 - 3696 of 3,774 Reviews

Glassdoor has 4,407 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.