T-Mobile reviews

3.6

62% would recommend to a friend

(8,590 total reviews)
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Srini Gopalan

47% approve of CEO

51% positive business outlook

Reviews by job title

9K reviews

Reviews about "Compensation"

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5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Employee stock options If you are hungry, they will push you to be better School benefits second to the military Good base pay with advancement opportunities Massage chairs and great cafeteria (call center benefits) with a gym in the work place Incentives to push Learning how to improve call quality to make more efficient resolutions and secure more clients

Cons

Metrics are a challenge Business is business (call volume heavy !_!) If you lazy don’t expect to coast at this job Not coming to work will impact you on your rise to do better Albeit that some calls have nothing to do with sales, you gotta pivot from resolution to sales which could be frustrating to the customer and yourself knowing that the rapport you established could be destroyed during this exchange

5.0
Feb 5, 2025

Honest review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are amazing Good benefits Amazing PTO policy Decent salary

Cons

Thrive through caos culture Not-so-good work-life balance There are too many unnecessary opinions.

Viewing 595 - 597 of 8,590 Reviews

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