T-Mobile reviews

The corporate level of the company creates ridiculous things ranging from marketing to desired in store behaviours they would like to instill. The commission plan has significantly dropped from years ago, the constant changes to it are not attractive either. There are some behaviors and strategies that come from corporate that are just not "real world" enough. They are not things that truly motivate the day to day front of the line employee. It becomes obvious that the people that create these philosophies all the way down to the countless merchandising changes have never worked at a t-mobile store, or any retail for that matter. The disconnect between corporate, phone customer service team and retail is pretty big. A lot of regional meetings and such that really are not relevant to the day to day operations. I've never had so many meetings in different locations as I had at T-Mobile, a lot of them also required travel of more than one hour. A lot of fluff in those meetings and annoying rally type of speeches. As I said, much ado about nothing.

-Lack of career growth -Management is misleading and is repetitive in their management jargon. -Lack of worklife benefits -Certain employers are treated differently.