T-Mobile reviews

3.6

62% would recommend to a friend

(23,201 total reviews)
avatar

Srini Gopalan

49% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Dec 26, 2011
Recommend
CEO approval
Business Outlook

Pros

-good career building opportunities -great benefits package -fun work environment

Cons

-poor leadership -company doesnt seem to focus on their end to grow business/ relies completely on front line sales -

1.0
Dec 25, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are very competitive for the industry. The position can offer many types of versatile trainings applicable to many occupations.

Cons

You never can and never will do anything satisfactorily. They will tell you that you are doing "ok", but when you want to get to a different position, they will say your numbers haven't been meeting for quite some time despite the recurring months where you have achieved bonus payouts. If you question them, they give you 30 days to get your numbers to where management feels they should be or they threaten your job. I experienced this first hand. T-mobile also appears to widely discourage the establishment of unions who would stand up for their workers. This alone suggests that the methods of management might be less than ethical, and what's worse is that management might be well aware of said fact. For further information on the topic, visit weexpectbetter.org or lowering the bar (google search). Let's also not forget the lawsuit involving numerous employees (across multiple US call centers) reporting they didn't receive all of their wages. In short, there are some great benefits, but are they worth the other prices you pay? (for the sedentary lifestyle induced by the line of work, or from the stress from customers and management alike)-

3.0
Dec 23, 2011

Good company but pretty frugal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

almost everyone takes the time to share what they know and most managers seem to encourage you to stretch and learn more...

Cons

seems to under pay relative to the rest of the industry. also seems understaffed a bit compared to other companies.

Viewing 22498 - 22500 of 23,201 Reviews

Glassdoor has 24,585 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.