T-Mobile reviews

3.6

62% would recommend to a friend

(23,190 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
2.0
May 11, 2011

Stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits & phone package

Cons

5 1/2 yrs employed & was once very enjoyable to work for. Now since ATT buyout moral very low as jobs may be lost. Also with transition to sales in the call centers the company has lost focus on what made them jd power winners-customer service.

2.0
May 10, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits are great and are one of kind. Great discount on phone and great employee rates. Has a great atmosphere to have fun. Great place to learn the technology and an awesome variety of phones to have hands on training. Great customer service and customer care to help when you need that extra help.

Cons

Not enough room for advancement. This might just be a regional issue. Not impressed with management decisions, senior management is completely incompetent. The choices that upper management makes for their candidates for store managers, well, they must be desperate. There seems to be a great deal of laziness on the part of store managers as a whole.

2.0
May 9, 2011
Recommend
CEO approval
Business Outlook

Pros

The company rewards based on performance, so if you work at a good store you can make great commission plus your base pay. It is a pretty easy job, as far as sales go and they don't ask for too much. Great job to have during school or while looking for another job.

Cons

Everything is dependent upon the store you work at. I worked at a corporate location which also happened to be one of the least busy stores. Typically we ended up dealing with more problems than anything. When looking at a potential job opportunity, check out the stores atmosphere and location.

Viewing 22654 - 22656 of 23,190 Reviews

Glassdoor has 24,572 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.