T-Mobile reviews

3.6

62% would recommend to a friend

(23,184 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Nov 23, 2010
Recommend
CEO approval
Business Outlook

Pros

- Benefits are second to NONE - The amount of PTO is very fair - As a sales rep up to assistant manager you are not worked to death! (manager not so much) - Commissions can be good

Cons

- However Commission can suck, especially when I watched the upper management change the structure go from great to nill over 5 years - work life balance for managers isn't the best... - last minute ideas from upper management are thrown on you then you have to do the same to your staff... (these ideas are not all the way thought through...) - HR is a joke and it is waaaayyyy to hard to get rid of those who need to go.

3.0
Nov 23, 2010
Recommend
CEO approval
Business Outlook

Pros

entrepreneurial atmosphere - challenger opportunity

Cons

uncertainty around strategic direction, ability to effectively compete in the industry

3.0
Nov 22, 2010
Recommend
CEO approval
Business Outlook

Pros

some discounts on phones and monthly discounts on phone bill if they approve you for dealer line. also tmobile rewards is pretty good but only counts towards new activation.

Cons

no great discounts, hourly pay is not something great it is also lesser compared to companies like att and sprint. products are great but they also have a great churn rate. but management does not know about the employees or the products. I asked my district manager once to get a overide on a phone but he could not remember the phone and thought that it was a flip when actually it was a slider. this company is run by rich white people who care about education and degree rather than salesman ship.

Viewing 22762 - 22764 of 23,184 Reviews

Glassdoor has 24,565 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.