T-Mobile reviews

3.6

62% would recommend to a friend

(23,181 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Aug 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Fast Paced environment Great influx of Technology Great opportunities to Learn Great work place as in atmosphere Great peers to work with, they always make an effort to understand where you are coming from

Cons

Poor work life balance that was influenced by Management Poor communication from Direct manager from Director Poor opportunities for advanced unless self-motivated

3.0
Aug 29, 2010

Varies by Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool products; many talented people; company has made considerable advances in organizational maturity over past 2 - 5 years.

Cons

Need to be in right department and one of the people chosen by leadership before input is heard. Overloaded on management team with more weight given to style and format rather than content

5.0
Aug 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Definite rewards for performance! The company recognizes positive performance. Call center is ranked off of performance which means you don't have to watch people who have been there for years and put in 0 effort receive all the good schedules. You choose your own destiny and get what you put in. I have had several deaths in the family and every time T-Mobile has been respectful, kind, and understanding. Good energy in the call center, rewarded with parties, catered lunches, and breakfast served by management. They really try to make an undesirable job worthwhile.

Cons

Like anywhere, some of management can be tough to work with and metrics can be sporadic.

Viewing 22798 - 22800 of 23,181 Reviews

Glassdoor has 24,562 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.