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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,177 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      5.0
      Aug 13, 2010

      Great place to work with great pay and benefits.

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay per hour if you have previous experience.. The commission is also very good if you know what you're talking about. You gain trust easily with customers if you can hold up a conversation and refer them to products instead of taking orders. Your monthly quotas are definitely hittable as well. Great environment between employees in my store.

      Cons

      There may be times where the systems will go down or customer care not staying consistent on helping you out within customer problems. There really isn't too many problems to complain about.. just if i had to knit pick on issues.

      4.0
      Aug 13, 2010

      T-Mobile good place to work

      Accounts payable specialist (temp)
      Recommend
      CEO approval
      Business Outlook

      Pros

      * postive employees * management are respectful and helpful * good benefits * promote balance of personal life and work * pleasant work sites

      Cons

      * need more training for new employees. At times throw new employees into the fire too quickly * nothing more I can think of

      2.0
      Aug 13, 2010

      Nice place to Visit...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are great, paid time off is great after you have worked there for as long as I have. low level management working to make things better.

      Cons

      In the last 2 years or so, the company has gotten leaner. it has never been "Fat". Much reorganization happening, This is reflected in the number of sites per tech, and number of sites per RF engineer. The support staff have way too many hats to wear, or their job function has been moved to another market/location. This provides too many places now for problems to pop up and not get the full attention they deserve. Don't ignore your bread and butter for the sake of latest and greatest. Panic of the week is getting old,( the "This needs to be done yesterday" syndrome) It feels like someone higher up the food chain has a blue chip (Goal) that is being addressed, at the expense of problems in the market. the lower employees have little say in the operation, and I understand that management has to make tough decisions, but I have never felt so disenchanted with this company than in the last 2 years.

      Viewing 22807 - 22809 of 23,177 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,557 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.