T-Mobile reviews

3.6

62% would recommend to a friend

(23,172 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jun 25, 2010

T-Mobile

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They give out phone to employee's before they launch sometimes so they we can get familiar with them.

Cons

If your not good in with the district manager or manager, you will never move up in the company. They don't care about their employee's or customer's. Managers always get mad if you don't close the sale, even if they know that its not for the customers.

4.0
Jun 24, 2010

Ups and Downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really smart people all working in a creative environment. Always new challenges. Developing relationships throuhgout the company highly encouraged. Competition encourages people to perform at their best. Change is constant.

Cons

Working environment can be quite unstable given high degree of change. Reorganizations happened all the time. Who you know can override performance and competence in advancement situations. Work life balance is not always as valued as it is promoted. Not as many flexible work opportunities as other companies

2.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

great discount, leaders are hands-off.

Cons

Lack of communication between the RSM and their Market Managers; unrealistic expectations for performance. Poor labor budgets for stores - come on 144 hours with 40 for me and 104 for my team, for ONE WEEK? And we are expected to take time to go over every detail with a customer? Do you realize how many people walk out because they hate waiting????

Viewing 22855 - 22857 of 23,172 Reviews

Glassdoor has 24,552 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.