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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,165 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      2.0
      Sep 18, 2009

      Bureaucracy Galore

      customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady pay, good benefits package, climate controlled, in-building ameneties. Great job if you need something that provides good benefits for you and your family/spouse/domestic partner.

      Cons

      Completely monotonous, little to no individual lattitude with decision making in any respect, completely numbers driven with no human element. I had a time off request for a Tuesday in August that I had submitted 6 months prior. It was not approved until the week before. It's nearly impossible to schedule any length of time off in advance without going through completely ridiculous lengths.

      2.0
      Sep 17, 2009

      Heading in the wrong direction - hope Germany steps in before it's too late

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part, there's general goodwill and team work among the rank and file. There are a lot of diverse personalities and experiences at the company and everyone seems to come together to get things done when there's a fire drill (which is very often). The good leaders in the company really do care about their employees and want them to do well in their career - just cross your fingers that you get one of these individuals as your manager - and that there isn't a re-org within your first two months on the job.

      Cons

      Some of the challenges I have with T-Mobile are probably similar to those I would find working in any large, global company. The specific things that I would caution someone considering T-Mobile as an employer about would include: * Always looking for the quick fix and making knee-jerk reactions to competitive moves * Fire drill mentality 24x7 * Mass confusion amongst the ranks on current strategy, tactics, etc * Constant re-orgs, which increase the perception that the company has no strategy * Similarly titled/compensated employees working vastly different hours 40/wk to 70/wk

      4.0
      Sep 14, 2009

      T-mobile

      Employee development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family friendly. Work life balance is good. Taking care of their employees is a high priority.

      Cons

      They have some of the least capable people working there, but these people are well cared for and happy (see comment above). As a company they are WEAKER because they are so nice to all employees that less capable people are not pushed to contribute more or leave.

      Viewing 22975 - 22977 of 23,165 Reviews
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      Glassdoor has 24,544 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.