T-Mobile reviews

3.6

62% would recommend to a friend

(23,181 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jan 19, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great, cheap benefits -Possibility is there to make a good deal of money -Flexible and employee friendly company

Cons

-Expectations were not clear in my store at all (could be individual management) -Ability to grow was hindered by pyramid compensation structure. (RSA to RAM to RSM to DM) -Mixed and frequently conflicting messages from management, changes weekly -RSA is expected to go WAY outside of their job description and sacrifice their commissions to deserve promotions

3.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

-$10 a month for phone service with data. -40% off on 2 phones per year. gets better with tenure. Great health insurance benefits

Cons

Phone sales goal depends on how much you are scheduled to work for the month. Computer systems need to be upgraded. they are very very slow. Takes forever just to process a simple bill payment for a customer.

3.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

good people, good values, open attitude and atmosphere with the employee base decent benefits, a lot of positive change has happened recently

Cons

very cheap on internal compensation for promotions, you are better off salary wise leaving the company most management is predominately male, gender balance needs addressing in some organizations

Viewing 22993 - 22995 of 23,181 Reviews

Glassdoor has 24,562 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.