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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,146 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Nov 29, 2008

      Customer Service Slave

      Csrii
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-Mobile was a very EASY place to work for, which is why I decided to take the job. I am a full time student and wanted something easy that also offered tuition assistance. Their benefits were pretty good overall, but very difficult to navigate through.

      Cons

      The TA I was excited about? They only approved classes that benefited the company and the job you were in. I was a Customer Service rep, which classes would I find that could POSSIBLY fit the position?

      2.0
      Nov 16, 2008

      Prepare for a dead-end and micromanagement

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Benefits at T-Mobile are Outstanding. You average less than $20/paycheck for medical/dental/vision.

      Cons

      In the Austin area, the mid-level managers are absolutely disgusting people. They treat you like you are nothing more than a piece of meat and take every possible opportunity to insult you on a personal level regardless of how successful you are professionally and positive feedback from customers.

      5.0
      Nov 11, 2008

      T-Mobile stands by their motto balancing Customers, Employees and Owners!

      Customer loyalty specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-Mobile provides a safe, happy work environment. The ability to grow both professionally and personally is a plus, as you get paid for your own sucess. They often provide continued education classes that have really developed my communication skills, and that is priceless. This company provides me with job security, and compensates very well for worked time.

      Cons

      Corporate politics are a huge downside. Many times perception prevails over performance, and can hinder one from being promoted.

      Viewing 23077 - 23079 of 23,146 Reviews
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      Glassdoor has 24,522 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.