T-Mobile reviews

3.6

62% would recommend to a friend

(23,143 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Culture Strong work ethic Entrepreneurial mind-set Rewards good results

Cons

It is lousy being the 4th place carrier AT&T merger attempt was a big distraction Too many re-orgs means the Chiefs need better vision to where the company is going Revolving door with C-Level management which drives re-orgs Not supportive of female talent

3.0
Aug 21, 2012

Just an experience

Recommend
CEO approval
Business Outlook

Pros

Met nice people and learned new things regarding CDMA technology

Cons

Not satisfied by the salary/benefits

4.0
Aug 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is good, shift differential, OT often available, never forced. Great health benefits, with reasonable cost. Great phone benefit, lots of other perks. Obviously with a large, nationwide company, there will be management and workplace inconsistencies, so I speak for myself here. Local management cares greatly about the important things: customers, front-line employees, prioritizing the work, removing roadblocks so that we can get the work done. I get to work with highly competent people, up and down the ladder, the vast majority of which truly care about about what the customer is experiencing. Turn-over is nearly non-existent, with both hourly and management employees. Finally, I am working for a company that sees this as the benefit it is. There is ALWAYS someone who knows the answer, who has the info, who can point you in the right direction. That's a huge plus in such a highly technical and ever-evolving industry, and leads to efficiency, cuts down on redundancy, and helps ensure that things get done right the first time.

Cons

If you come to work here, prepare yourself mentally for the piling on of project goals that cannot be met financially, or in the time allotted, at least not in this universe/dimension. As soon as you get your head wrapped around project 'A', and start to fantasize that it may actually be possible to achieve, projects 'B' and 'C' come out, no extra funding or manpower, and they all have the same date to meet goal. As you succeed (maybe) in choking back the tears, you find out that you've been doing project 'A' wrong for the past 3 months because some high-level project manager somewhere didn't realize that part 1 really isn't compatible with part 2, and now they all have to be replaced with part 3. Oh yeah, part 3 has to come out of the local budget, even though this is a nation-wide effort. C'mon, already.

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Glassdoor has 24,519 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.