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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,186 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      23K reviews
      2.0
      Mar 7, 2026

      Not What You think

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, pay and benefits are really good.

      Cons

      Managers are not supportive. You will be given alot of work regardless if you know how to do it or not. The expecation is to figure it out, with little support. You are held accountable if you email a client, but they do not contact you and the issue is now a problem. Your fault. You should have kept reaching out a few times. You are not set up to succeed. They do not live up to the values in many ways and certain departments will be allowed to walk all over you. You need to be careful which department you are in. They have had some layoffs since I left.....

      1.0
      Mar 7, 2026

      Bad companny to work for

      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount for services, benefits , health

      Cons

      A lot pressure to meet metrics every month change pay plan, stressful enviroment, cust sat survy requires 9.4 to 10 requires 6 good reviews to get a positive grade when companny has employe review for 3.4 over 5

      3.0
      Mar 6, 2026

      T-Mobile, a mixed bag

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      For that time (actually 2019, but this form only went back to 2022), it was good enough pay, pre-pandemic. A bit laid back. Was a mostly testing-lab location, I was one of the few developers. I liked my boss. Left when I saw how they treated other employees (non devs)

      Cons

      Treated non-devs bad, company too big, too many people, over the top push on all the pride events. Very inefficient in the IT dept due to overhead and too many people.

      Viewing 277 - 279 of 23,186 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,568 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.