TBHC Delivers reviews

4.1

76% would recommend to a friend

(38 total reviews)

Britt Hunt

91% approve of CEO

70% positive business outlook

TBHC Delivers has an employee rating of 4.1 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TBHC Delivers employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

38 reviews
2.0
Jun 7, 2021

Unrealistic Expectations

Recommend
CEO approval
Business Outlook

Pros

Faith based company with many incredible employees.

Cons

Over the years the culture has eroded to a point that the values of the company, which are incredible, no longer align with the actual culture. Many years ago this was an incredible company to work for and be part of. Employees were valued over profits and the culture was very strong. Many areas had waiting lists of people wanting a job because the reputation of the company and job itself was so strong. Expectations were realistic and you were able to have great home-work life balance with incredible earning potential. TBHC had set themselves apart from other organizations. Today, turnover is very high. This was an issue well before the pandemic. This is due to the fact that the employees are over-worked in nearly every position. Field employees are expected to work 14-16 hour days hauling heavy products that take an extreme toll on your body. Account Managers are delivering in some cases more product in 1 day than they delivered in 1 week just a few years ago. Instead of adding head count and assets, they have added workload to current employees. You’ll be expected to wear dress shoes and adhere to what some consider outdated grooming and dress standards that follow a very militaristic policy. Males can have a mustache, but no neatly trimmed beards and you must wear dress slacks and cover any visible tattoos as well as remove any visible piercings. Even though you’ll get a 4 day work week, most are so exhausted on their scheduled day off that they are not very productive at home. The 4 day work week is sold by the recruiter as a major benefit, but you’ll work 55-60 hours in those 4 days. More than most work in a 5 day week. For the District Manager position, you will be on call 24 hours a day, 7 days per week. Your phone will ring late at night and on the weekends. You will spend so much time performing the Account Manager role due to constant staffing shortages and turnover that you’ll either spend your entire weekend catching up or you’ll fall behind. Regional management expects perfection regardless of the circumstances and requires nothing less than workaholic standards. To be good at this role, you must put work before everything else in your life or you will not be successful. You will make a good living, but you will sacrifice a lot to make it and have no time to actually enjoy it.

2.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Strong HBP Distributor, financially sound company. Field operations is the strongest arm of this organization.

Cons

Toxic culture from the top down. Disconnected and apathetic leadership team. Disorganized and uninspired management teams. Teams don’t trust their leaders. HIGH turnover. Pedestal Foods leaders often laughed about 106% turnover rate. CEO flies into raging fits. He once stormed out of a leadership team meeting in a fit of rage and screamed at the entire office of 40+ people that they didn't matter - they were only here to support the field employees.

1.0
Jun 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Job security, Christmas party, Relationships with fellow Account Managers, occasionally incentive bonuses are nice but difficult to achieve

Cons

At the end of the day, being profitable is their top priority. Too much emphasis on hitting goals. When reaching a goal means sacrificing integrity, leadership always chooses to sacrifice integrity. Decisions are constantly being made that impact the moral and longevity of employees in a negative way. Employee turnover is high because the work load is too demanding and the compensation is terrible. Breaking down the pay by the hour usually translates into the teens for dollars per hour. They require you to wear business dress with buff shine shoes to do what is essentially a route job. Inappropriate dress attire causes long term physical damage and back problems. Leadership promises personal development but never follows through and District Managers are encouraged to be misleading. The company claims to focus on partnering with locations that will be "blessed" by selling the brand but Territory Consultants become pressured to make the sale to hit their numbers and throw that idea out the window.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 39 TBHC Delivers reviews submitted anonymously by TBHC Delivers employees. Read employee reviews and ratings on Glassdoor to decide if TBHC Delivers is right for you.