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TDS Telecommunications

Part of TDS

Engaged Employer

TDS Telecommunications reviews

3.4

56% would recommend to a friend

(479 total reviews)

Ken Dixon

56% approve of CEO

42% positive business outlook

TDS Telecommunications has an employee rating of 3.4 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDS Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

479 reviews
5.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Awesome benefit package! Good mix of customer service skills and sales opportunities. Good, quality cable TV, phone, and internet - nice customers.

Cons

I really can't think of any. I like my job!

3.0
Nov 6, 2016

OK company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and starting pay are good. The people you work with are very helpful in finding the infromation you need to do your job.

Cons

Can get shut out of decision making process quickly. Politics overshadow everything here, though that's most likely true of any large company.

4.0
Nov 2, 2016

1 year at TDS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement. Good health benefits. Consistent hours. I feel that I've pretty much been treated fairly. I've worked for a few ISP's and TDS is by far the easiest to please.

Cons

The customer is ALWAYS right. Even when they're screaming at you and their issue is clearly their own fault (such as installing a firewall without configuring it correctly), explaining the reality of the situation can be interpreted as "argumentative". But, that depends on who reviews the call and those are few and far between. Far enough I wouldn't have mentioned it, but something had to go in this section. Besides, it can't be ALL fun and games. It is a job, after all. As far as jobs go, it is pretty fun though, if you're a bit of a tech junkie.

Viewing 64 - 66 of 479 Reviews

Glassdoor has 553 TDS Telecommunications reviews submitted anonymously by TDS Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if TDS Telecommunications is right for you.