TIAA reviews

3.7

66% would recommend to a friend

(4,024 total reviews)

Thasunda Brown Duckett

54% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,024 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 21, 2014

Potential that may never be realized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company Benefits are good. Work-Life balance is a priority in most departments. Starting salaries are good. Variable compensation is adequate. Vacation policies are above industry norm. The 403(b) plan is great.

Cons

Internal opportunities are minimal. Outside hiring is preferred due to perception that new talent has all the answers-they do not. In most cases, EMT leadership is excellent. Unfortunately, it does not translate down to effective senior leadership and/or senior management within departments whose most effective strategy is to create conflict in order to succeed in their own personal agendas. Annual raises are non-existent in most departments but management represents that variable comp will attempt to cover any shortfalls--it does not.

3.0
Jul 15, 2014

Great benefits, but not much opportunity for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Generous benefits -Diverse, friendly, supportive staff

Cons

-No clear career paths or role definitions. -Not a lot of opportunity for promotion. The company needs to realize that people do not want to make lateral moves for the entirety of their career. At some point, people need to know that as their skills and knowledge increase and they grow and master new work/tasks/projects, they will be rewarded with a promotion. -If you do get an elusive promotion, often times it comes with little to no salary increase, which is in stark contrast to prior years when a promotion typically came with a 10% increase. Results in much more responsibility with no financial reward and sometimes no title change. -Technology is a constant struggle - our site for clients doesn't support versions higher than IE9. Internally we are constantly jumping between Firefox, IE6 and a shell version of IE8. -Not agile. Very slow to innovate. Always playing catch up to the competition in terms of technology and services. -Too many ineffective and dare I say unethical managers/directors, but because they manage up well, they suffer no consequences for the way they treat their employees. -In my area, all new upper management are cronies brought in from Fidelity. While it's great to have new blood and new points of view, it's disheartening that there aren't really opportunities for advancement to that level from within. -No accountability.

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Glassdoor has 4,421 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.