TIAA reviews

3.7

66% would recommend to a friend

(4,024 total reviews)

Thasunda Brown Duckett

54% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,024 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Pension plan (3 years to be fully vested though), paid time off, tuition reimbursement, life insurance coverage, health care is ok

Cons

Technology is not current (running Office 2003 and Internet Explorer 8 in 2014). Every system is a band-aid for an inadequate system, and none of the systems integrate with one another. Salary bands for positions are not disclosed, so you never know where you stand in regard to how much you should be paid. There is a large discrepancy between bonuses. It is a mystery as to how bonuses are determined. Bonuses (as a % of salary) range from 10% to over 20% for same position, same performance. Basically, it depends on who likes you, or who doesn't. Major politics at the very top trickles down to Senior level management and beyond, making it an uncomfortable environment, not to mention unproductive. The decision makers are often misinformed, or frankly not knowledgeable of the subject in which they are making decisions on. Too many moving parts, too many hands in the bucket, and no congruency between departments make for inefficient processes and workflows. Constant reorg and restacking, with no transparency as to why, leaving most employees in the dark. No clear direction of the firm.

2.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

- coworkers - benefits - don't have to take job home with you

Cons

- top management does not care about front line workers - horrible bonus structure - low pay - slow systems - back office is terrible - company politics like any other big company

5.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are great!! I really liked the AWS program being able to work from home 2-3 days per week. Excellent fitness reimbursement and educational reimbursement.

Cons

It's easy to get "lost" in the company with your position unless you are a key player in things directly affecting the clients or the employees in the company.

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