TIAA reviews

3.7

66% would recommend to a friend

(4,022 total reviews)

Thasunda Brown Duckett

54% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Dec 6, 2013

Disfunctional

Recommend
CEO approval
Business Outlook

Pros

Good base salary. Excellent benefits. Retirement plan is generous. TIAA-CREF matches charitable contributions to educational institutions. Nice campus in Charlotte. Good co-workers. Excellent Core Values. They really do want to put the client first.

Cons

Technology is unwieldy. Sales goals are not tailored to each region. High wealth areas have the same goals as low wealth areas. If you are not at goal after your first 90 days, you are written up! Sales credit takes months after the fact. Little support for new advisors to navigate this complex organization. Silo departments, nobody takes ownership, but is quick to place blame. Numerous problems crediting clients' money to the right accounts. Everyone is walking on eggshells. Lots of advisor turnover. NIGO's abound. There is a whole dept devoted to NIGO, but they are not there to fix the problem, just to ID.

1.0
Dec 4, 2013

Failure to launch

Recommend
CEO approval
Business Outlook

Pros

Great mission, niche business, wonderful work life balance

Cons

Passive aggressive culture, lack of leadership

Viewing 3721 - 3723 of 4,022 Reviews

Glassdoor has 4,418 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.