TIAA reviews

3.7

65% would recommend to a friend

(4,020 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, good benefits, strong mission

Cons

Company moves very slowly and has a very rigid bureaucracy. At times it feels like working for a government organization. Senior management sees the need to change, but is not actively pushing for change. There is also significant bloat within the organization and many Director and Managing Director level employees are quite weak. No clear career paths for employees.

2.0
Apr 16, 2013

Not the most dynamic experience ...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The compensation was fair, and there seems to be a true commitment to promoting work/life balance. People who have worked here are knowledgeable (but not to be confused with passionate) about what they do. They offer an EXCELLENT retirement benefits package.

Cons

There is an extremely "old-school" style of management that I found hierachical and exclusive. This means that they are not necessarily open to finding out what employees want/need. They assume they know it already. Progress on projects was always very slow and reactive, instead of progressive. The reputation of being a grandfatherly company comes from its slow pace and lack of young and/or dynamic people. I am not sure if they have ever fully recovered from reputational issues.The last I heard since I left, is that they are STILL working on becoming a recognizable brand and striving to compete with other financial services companies.

4.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits... good health care and plenty of vacation. Good pay for someone starting out in the industry.

Cons

Products are a nightmare to deal with and explain to clients. This place is also a technology dinosaur. Limited growth opportunities. It's not unusual to be in competition for a position with someone who has been with the company for 10+ years.

Viewing 3763 - 3765 of 4,020 Reviews

Glassdoor has 4,416 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.