TIAA reviews

3.7

65% would recommend to a friend

(4,020 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 13, 2013

Standard call center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent wages and friendly environment.

Cons

Micro-management and very limited opportunity for advancement.

2.0
Mar 9, 2013

Weak IT Executive Management

Recommend
CEO approval
Business Outlook

Pros

Benefits, competitive compensation. The main campus in Charlotte is beautiful. I enjoyed most of my time there, mainly due to some outstanding peers and challenging work.

Cons

Latest round of IT senior leaders seem weak and inexperienced. Budget and project planning are comically bad. The org changes are seldom explained and seem incoherant when compared with companies employing modern Service Delivery models. Moral was terrible and people openly complain and disparage their leaders. Turnover in management seemed very high for a Fortune 100, not many people left above the director level with more than 5 years tenure at TIAA.

3.0
Feb 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Beautiful “campus” in Charlotte Good pay, benefits, and parking Management tries to do good The culture is odd, masked political addenda

Cons

For Wealth Management clients, the issues with technology has been a monster, so huge it makes you want to take your millions and run to another company, even though TIAA CREF has better mutual funds, lower cost working fees for the funds, and good return rates. It is so frustrating when a potential client moves money to TIAA CREF, the process for the insurance end is a mess and not worth spending endless days or months hunting for your money, with millions or hundreds of thousands of dollars being lost in limbo. It will eventially show up, but it causes sleepless nights.

Viewing 3769 - 3771 of 4,020 Reviews

Glassdoor has 4,416 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.