TIAA reviews

3.7

65% would recommend to a friend

(4,018 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jun 21, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, tuition reimbursement, 3 year vesting plan with excellent contributions by employer. Salary and variable pay have been good-- I am satisfied with the pay level.

Cons

Most people in the call center are burned out after taking call after call for 3+ years without a chance to move to any other position. There have been many improvements but technology is still a big problem.

4.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Compensation Many people are intelligent with great backgrounds/experience

Cons

The company looks for individuals with too much experience. They should hire more internal than external. It's hard to cross-train and learn from other areas of the company.

3.0
Jun 3, 2010

A good company with a few bad managers.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TIAA-CREF is a good company with a commitment to core values. The total compensation package is very competitive and they offer excellent benefits. They have a unique client base and solid long term performance. Their long term approach to investment management as well their approach to risk management is confidence inspiring.

Cons

Senior leadership is out of touch with what is happening on the front line. Often times their span of control is so broad that there is no way that they can maintain a sense of what is really happening. Middle management is known for shielding the EMT from the realities facing the front line and telling them what they want to hear as opposed to what they need to hear. T/C is a company where a number of middle managers have been awarded roles that they are not suited to based on tenure.

Viewing 3931 - 3933 of 4,018 Reviews

Glassdoor has 4,414 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.