TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

The plan participants are terrific people to work with.

Cons

The review posted on January 14 by "Individual Consultant" is absolutely spot on. I couldn't have said it better myself, so read it twice. I am one of those long term employees who left because I couldn't "take it anymore". TIAA-CREF has morphed into an organization that manages itself by threatening its employees. I know, because I am a former manager in this company and I can tell you the primary motivating tool used is job loss. I have seen and heard managers cook up bogus reasons to fire people so they could either protect themselves, move a friend into the position, or because they simply did not personally like the employee. They will use "performance" as the reason, but very often there are other underlying reasons that would not hold up if contested. How else to explain employees with similar performance levels, but one gets fired while the other collects a bonus? Happens all the time. I would not accept a position in this company right now. Wait for the implosion, and hope the current crop of upper managers get swept away. Then see what its like in a few years when they figure out the damage that was done.

2.0
Jan 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Continuing education is paid for.

Cons

I worked at T/C for almost 5 years. I left early 2008. It was the best decision that I ever made! Management is terrible and dishonest. The managers choose their employees and play favorites. The whole working environment is very threatening. For the last couple of years, there was the threat of being laid off for any reason, for the simple fact that bad business decisions were made, and cost the company. So what do they do? Make the "small people" pay the price by hanging your job over your head. Do something wrong, and you’re out. They use any little reason to get rid of people.The people who moved down from NY with the big salaries are so “cut throat” towards the Charlotte employees because they’re so scared to be replaced by cheaper salaries. PENSION is one of the worst departments. The morale is TERRIBLE, and the working environment is very threatening. There are a few good managers, but the others have a power trip and are responsible for many of the bad choices and repercussions.

2.0
Jan 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Centrally located in midtown Manhattan, competitive salary, generous retirement plan (but that's changing).

Cons

There is an increasing distrust of Senior and Executive Management. They play favorites when handing out promotions, and they are becoming dishonest. They say one thing, but do another, and it's all designed to benefit them with regards to compensation, while they look for every means possible to reduce compensation and benefits for non managerial employees. They're putting a lot of effort into consolidating the wealth of the company at the very top, at the expense of the non managerial employees.

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Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.