TIAA reviews

3.7

65% would recommend to a friend

(4,008 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Other than the benefits and paid time off, the best reason for working at the company is its mission and the clients I serve. I have worked for not-for-profits and for-profit companies and not-for-profit is the best! Most of my peers and immediate management are very team oriented. The company encourages community involvement and I find that particularly satisfying. I have been with the company five years and have held three jobs, two of which allowed me to work with our external clients. We serve people in the academic, research, and hospital areas and I really loved meeting some amazing customers. I think the quality of our customers are better than most and in my current job, I work for internal clients in several different departments.

Cons

Morale is low and because of the recent layoffs, people have become quick to throw people under the bus in order to save their own jobs. Many of the "old timers" (employees there longer than 10 years) are really, really bitter because they long for the old, paternalistic days. If you are a newer employee like me, you have to pass these unwritten "tests" or you get targeted. I almost quit the first year because I was the only new person on a team of 12 and my productivity was almost twice that of those who had been there 15 years. Luckily, my talent was recognized and I moved to a new department that had great leadership. Trying to figure out a career path is difficult and competition can be pretty cut throat for some of the jobs. It sometimes is that "it's not what you know but who you know". There is too much in-fighting between departments and even between locations. Charlotte against Denver, Wealth Management against Mass Market, Call center against operations.

1.0
Nov 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits. Excellent NYC location.

Cons

Senior management always takes care of themselves first. They never tell the truth about upcoming layoffs, salary and bonus freezes, etc. It is a culture of favoritism. If you make sure that decision makers know you, you will do well. If you come in every day to do a good job, and spend your time on that job rather than always trying to become a favorite, you may find yourself out of a job -- regardless of your abilities and results. Respect is obviously not one of the corporate mandates.

Viewing 3991 - 3993 of 4,008 Reviews

Glassdoor has 4,404 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.