TJ Maxx reviews

3.4

54% would recommend to a friend

(10,009 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 10,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Sep 6, 2013
Recommend
CEO approval
Business Outlook

Pros

10% discount. New merchandise is fun. You have the privilege of showing up in an air-conditioned environment and soliciting credit from every single customer.

Cons

They make a huge deal out of getting credit card sign-ups. If the store does not make its goal, the store manager and assistants have to meet with the DM to form a plan to sucker more people into getting a store credit card. The store manager then returns and watches the employees like a hawk to make sure they are soliciting every single customer. This is very uncomfortable. You have to parrot three credit questions to every single customer. If you don't ask, you will be disciplined. If you don't meet your personal credit goals, you have to sign a sheet showing that you failed your goal for the day. Management treats employees as subhuman and talks down to you (think smart-person verbal abuse that uses no profanities but cuts just as much). Management bonuses correspond to credit sign-ups and customer service scores, so if your store isn't cutting it, be prepared for pressure. The leads/key holders are paid very poorly. One lead had been there 10 years and only made $10.25/hour. As far as we can tell, management sits in the office and takes phone meetings all day. There was a career day in which we selected areas of interest about which we would be contacted. I was never contacted about my interests, therefore, I concluded that the company is not really interested in the employees.

2.0
Sep 3, 2013
Recommend
CEO approval
Business Outlook

Pros

The bosses brought in food for us for parties and holidays. That was the only pro I can recall.

Cons

They are obsessed with getting customers to sign up for credit cards. Loss prevention was almost never there, so the associates were expected to stop theft.

4.0
Sep 2, 2013

good not bad

Recommend
CEO approval
Business Outlook

Pros

christmas is a great season

Cons

min. hours after high seasons sale

Viewing 9724 - 9726 of 10,009 Reviews

Glassdoor has 10,235 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.