Is TJ Maxx a good company to work for?

TJ Maxx has an overall rating of 3.4 out of 5, based on over 10,233 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 54% of employees would recommend working at TJ Maxx to a friend and 44% have a positive outlook for the business. The best reviews about TJ Maxx have been left by employees working as Loss Prevention , Key Carrier/Customer Experience Coordinator and Customer Service .

Does TJ Maxx pay their employees well?

According to anonymously submitted Glassdoor reviews, TJ Maxx employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TJ Maxx. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TJ Maxx?

54% of TJ Maxx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TJ Maxx 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at TJ Maxx?

Sales Associate (2389) , Retail Sales Associate (580) , Sales Associate/Cashier (494) , Cashier (475) , Merchandise Associate (439) , Associate (300) , Coordinator (210) , Cashier/Sales Associate (141) , Assistant Manager (137) , Customer Experience Coordinator (135) , Merchandise Coordinator (128) , Store Associate (126) , Backroom Associate (122) , Retail Associate (112) , Customer Experience Coordinator (CEC) (106)

What are the pros of working at TJ Maxx according to real employee reviews?

"this is a job I worked in high school and the only positive I can think of is the flexible hours" ((in 549 reviews)); "All of my managers and coworkers were nice and they valued the work we did." ((in 524 reviews)); "Most people are nice and down" ((in 493 reviews)); "Scheduling is flexible which is nice while being in school" ((in 357 reviews)); "good people around, flexible schedule" ((in 232 reviews))

What are the cons of working at TJ Maxx according to real employee reviews?

"poor management ( they literally just sit in the office and gossip about everyone even other managers )" ((in 758 reviews)); "stores are unorganized and managers are rude" ((in 415 reviews)); "Poor training and not enough staffing" ((in 104 reviews)); "The worst issue with this company is the favoritism from management." ((in 87 reviews)); "Pressure for credit card sales and low if any raises" ((in 80 reviews))

What are the top reviewed TJ Maxx locations?

New York , Chicago , Atlanta , Boston , Houston , San Antonio , Los Angeles , Dallas , Charlotte , Miami , Las Vegas , Cincinnati , Philadelphia , Framingham , Orlando , Phoenix , Raleigh , San Diego , Tampa , Brooklyn , Austin , Evansville , Kennesaw , Virginia Beach , Washington , Seattle , Bronx , Columbus , Pittsburgh , Jacksonville

TJ Maxx reviews

3.4

54% would recommend to a friend

(10,007 total reviews)

Ernie Herrman

48% approve of CEO

44% positive business outlook

Ratings by demographic groups

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TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 10,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

3.0

May 24, 2013

Good Starter Job

Store associate

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours and easy to request time off. Good social atmosphere. Easy to work all areas of store. Can move up within store. Good starter job for highschooler.

Cons

- When moving up store and learning new skills there is no pay increase unless promoted to coordinator. - Low pay and low pay increases. About 25 cents a year. - A lot of responsibility for pay - Sometimes understaffed - Customer service rules are more like guidelines and cause confusion among customers and employees. - Store Rules in general are treated like guidelines and cause confusion among employees. - Management can be either really good or really bad depending on store. - Rules are not uniform among all stores including sister stores Marshalls and Homegoods.

3.0

May 21, 2013

Good for a job, not a career, or a long-term job

Administrative coordinator, keycarrier

Recommend

CEO approval

Business Outlook

Pros

- You meet great people - If you like fashion, you get first pick! - good health benefits - climb the ladder quickly, unfortunately its a ladder to nowhere.

Cons

- For a multi-billion dollar company, you wonder why some stores look so run-down - no benefits for PT and very low pay increases. - You're always changing the store around, which seriously irritates the customers at times, and even you - full-time hours are at 30, and sometimes you struggle to get those - they blatantly prefer PT workers over FT because they are cheaper, especially over the holidays. They would ironically have all the coordinators off on holidays and double up on cheaper labor. - Policy changes SO often that customers have NO idea how to return items. and employees can't keep up during certain "roll outs" of policy experimentation. - Customer Service/Company does NOT back up their knowledgable employees when it comes to taking back merchandise. Which makes management turn into push overs and your staff look like idiots.

3.0

May 20, 2013

Good experience being that it was my first retail job

Cashier/sales associate

Recommend

CEO approval

Business Outlook

Pros

Learn a lot, are able to work in many areas of the store, I worked in the fitting rooms, as a cashier, on the sales floor, helped process markdowns, and mainly worked at return and exchange counter. It was nice to be able to work in many different areas of the store and not be stuck in one area alone.

Cons

It was a messy store and hard to maintain cleanliness, definitely worked with some interesting co-workers, the clientele in my town were pretty rude.

Viewing 9775 - 9777 of 10,007 Reviews

Jobs at TJ Maxx

Store Cleaning Associate

TJ Maxx

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Good Starter Job

Good for a job, not a career, or a long-term job

Good experience being that it was my first retail job

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