TJ Maxx reviews

3.4

53% would recommend to a friend

(9,988 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 28, 2011
Recommend
CEO approval
Business Outlook

Pros

There are many great people to work with and most of the managers are really nice. Orientation was pretty fun.

Cons

The actual job itself was one of the most boring jobs I have ever worked. The customers in this area are horrible and rude

2.0
Feb 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Every time I have ever requested off for school, outside activities, or personal reasons, I have gotten the time off. While I was working on my degree, my schedule was not very flexible and they gave me my available hours. Gratitude is shown when someone gets a customer to sign up for a TJX Rewards Card. Recognition is given to employees who frequently get credit applications. Yearly reviews are usually accurate. In nearly all customer/associate disputes, no matter how minor, management usually sides with the associate while simultaneously placating the customer.

Cons

Management; unfortunately, while some associates and customers have the ability to display professionalism, some members of management are not so skilled. I have seen, with my own eyes, a customer completely taken aback when she heard the tone a manager took when an associate asked a question. This customer glanced at me and looked appropriately appalled. There is however, one manager, who will remain nameless, that is the real reason this store thrives as much as it does. And I have a genuine respect for her. Naturally I show respect to all I work with, but it's genuinely felt towards her. Another downside is the number of associates in a given shift. It's usually not enough. For those who work in Area 2, they are responsible for 1/3 of the store, in addition to covering certain breaks, taking their own, and covering cashiers when lives get too long. This is too much for just one employee. There needs to be two associates in Area 1, Area 2, and 60/80; someone to push out new merchandise, recover throughout the department, and someone else to cashier in the front and take care of layaway purchases when the time calls for it.

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Glassdoor has 10,213 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.