Does TLCx pay their employees well?

According to anonymously submitted Glassdoor reviews, TLCx employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TLCx. This rating has been stable over the past 12 months.

How satisfied are employees working at TLCx?

56% of TLCx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLCx 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TLCx?

Customer Service Representative (32) , Sales Representative (9) , Supervisor (8) , Sales Associate (7) , Agent (5) , Customer Service Representative (CSR) (5) , Customer Service Agent (4) , Call Center Agent (3) , Call Center Representative (3) , Hiring Manager (3) , Recruiter (3) , Sales Agent (3) , Telemarketer (3) , Customer Service (2) , Customer Service Associate (2)

What are the pros of working at TLCx according to real employee reviews?

"The people at TLC are great" ((in 10 reviews)); "Hours are flexible they will work around your hours if needed and you can accure pto for days needed off." ((in 8 reviews)); "Bonus can be good" ((in 6 reviews)); "great management team and coworkers" ((in 5 reviews)); "Good work environment, awesome managers and good pay" ((in 4 reviews))

What are the cons of working at TLCx according to real employee reviews?

"Low pay for salaried employees for their workload." ((in 12 reviews)); "Management team displays extreme favoritism in terms of promoting and price drawing." ((in 6 reviews)); "The "upper management" doesn't care about the employees." ((in 4 reviews)); "bad training (mostly)" ((in 3 reviews))

What are employees saying about TLCx layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TLCx layoffs and their outlook for job security at TLCx in 2026.

What are the top reviewed TLCx locations?

Cedar Rapids , El Paso , Keokuk , Coralville , Americus , Las Cruces , Marshalltown , Ottumwa , Alamogordo , Fort Madison , Atlanta , Irvington , Union , Quincy , Racine , Lansing , Cedar Rapids , Anthony , Charlotte , Riverview , Boston , Rossville

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TLCx

TLCx reviews

3.3

56% would recommend to a friend

(70 total reviews)

Tom Cardella

60% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Culture & values

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

70 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jun 11, 2025

Barely

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

The friends or associates you meet

Cons

The training was sloppy at best and didn’t cover half of what is done , the little guide you download is a joke the pay is poor

5.0

Apr 3, 2025

Good job

Agent

Recommend

CEO approval

Business Outlook

Pros

great team, good management, flexible on hours and time off, decent benefits

Cons

working from home can be lonely, pay could be higher

3.0

Jan 29, 2025

No complaints with the HR department

Operations agent

Recommend

CEO approval

Business Outlook

Pros

bonuses, pay on time, flexibility of schedule

Cons

demanding and consuming, pays you per hour if you work as call center floor agent

Viewing 1 - 3 of 70 Reviews

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Barely

Good job

No complaints with the HR department

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