TSMC is loved by its customers but not by its employees.
Pros
Most cutting edge technology. Brand new facility in Arizona. Some of the best individual contributors.
Cons
TSMC AZ leadership is staffed primarily by Taiwan leaders who know how to operate and be successful... but only in Taiwan. TSMC wants to be an international company but is out of touch on how to operate in other parts of the world. The company has a value called 'customer trust' which is great for customers. But the company has zero trust for its people. The company is managed from top down. U.S. leaders are told how to do their job. People are constantly quitting because of the terrible work environment. What works in TW does not work in the U.S. Individuals can no longer work from home. Employees are heard but not listened to. Feedback to TW leaders falls on deaf ears. The company will lose most of its U.S. workforce because the TW way is NOT the U.S. way for manufacturing. TW employees have little to no care for safety. Safety is compromised on a daily basis and is not a priority. U.S. individuals who try to make safety a priority are pretty much dismissed for their input. People will be seriously hurt or worse die working at TSMC Arizona. The working environment and culture is terrible. TSMC will spend billions of dollars trying to be successful, but getting a fab up and running does not equate to success. When things do not go the TW TSMC way or things are behind schedule, they bring in more TW leaders who do not know how to operate in the U.S. or know how to support and engage employees. The company in Arizona is at a tipping point. TW leaders do not care of workers quit or are unhappy. In fact, leaders yell at employees and hire people who speak Chinese over people with experience. U.S. workers are talking more and more of quitting. The TW leaders will destroy TSMC's reputation in Arizona and across the world. This is a company who needs to hire more U.S. leaders at higher levels, people who know their jobs and know how to operate in the U.S. They need to send some of the TW leaders home. They need to send people home or fire people who do not perform work safely, as they are not just putting themselves at risk, but many others. This company had so much potential in Arizona, but that potential is quickly fading. The morale in the company is terrible. TW people yell at employees, vendors, and contractors. Our biggest employee advocate in the company is not even a leader and we can see that individual is not happy either and is probably going to leave us. More TW people are brought in which TSMC does not understand THAT is one of their biggest problems on this project. All of my colleagues who have quit had high hopes. The hopes for the rest of us are being destroyed on a daily basis. Nobody knows what it will take for TW leaders to understand or know how to change things, will it be a death in the company, vendors who no longer want to do business with the company, pouring money into a sand trap? The company wants to be TW but in another country. Diversity and Inclusion are just words.
