TTEC reviews

3.3

55% would recommend to a friend

(11,458 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere with nice people

Cons

- fully onsite work - hard to get promotion

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.
3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Environment and Nice Workplace

Cons

Hiring Process is difficult since we are always in floating status

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TTEC Response
1mo
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you enjoy the work environment and workplace culture. We also appreciate your comments regarding the hiring process and time spent in a floating status. Feedback like yours helps us better understand employee experiences and identify opportunities to improve communication and support throughout employment transitions. We wish you continued success in your role.
4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training and onboarding. Opportunities for internal growth. Competitive salary and performance bonuses.

Cons

High-pressure environment with strict performance metrics. Repetitive tasks and frequent customer complaints. Work-life balance can be challenging depending on shifts and campaign demands.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you found the training and onboarding strong and that you saw opportunities for growth, as well as appreciation for the compensation and performance bonuses. We also appreciate your comments regarding performance pressure, repetitive tasks, and work-life balance depending on shifts and campaign demands. Feedback like yours helps us better understand the employee experience and identify areas where we can continue to improve. We wish you all the best in your future endeavors.
Viewing 31 - 33 of 11,458 Reviews

Glassdoor has 13,260 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.