TTEC reviews

3.3

55% would recommend to a friend

(11,459 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

working from home. thats the only pro I have you work from home so your alone. You can chat online but its not the same.

Cons

dealing with angry customers all day

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TTEC Response
2mo
Thank you for sharing your feedback and for your time with us. We’re glad to hear you value the work-from-home setup, and we also take note of your comments regarding challenging customer interactions and workload, as feedback like this helps us continue working on improving support and the overall employee experience.
4.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with, great training

Cons

Learning curve picking up how to navigate knowledge articles for help

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TTEC Response
2mo
Thank you for sharing your feedback and for your time with us. We’re glad to hear you’ve had a positive experience with your team and training. We also take note of your comments regarding the learning curve and knowledge resources, as feedback like this helps us continue improving tools and support for employees.
3.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are awesome to be with, our Leaders are very knowledgeable in what she is doing. I learned a lot of things from my team.

Cons

Office politics is very rampant, the pay package is a bit low for my experience, They did try to increase our base pay but its only a small fraction of what we deserve.

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TTEC Response
2mo
Thank you for sharing your feedback and for your time with us. We’re glad to hear you had a positive experience working with your colleagues and leaders, and that you were able to learn and grow during your time on the team. We also take note of your comments regarding compensation and the overall work environment, as feedback like this helps us continue working on improving the employee experience.
Viewing 76 - 78 of 11,459 Reviews

Glassdoor has 13,261 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.