Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,458 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      3.0
      Aug 3, 2010

      Good learning experience

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning experience in a fast paced environment. Provides the ability to take on additional responsibility if you have the initiative and don't mind working without any support.

      Cons

      Depending on department there is a problem with employees being assigned responsibilities with very little oversight, support or a process roadmap.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the feedback.
      3.0
      Jul 20, 2010

      Good company to learn a couple of years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time. Global exposure. Challenging environment.

      Cons

      Low salaries, lack of benefits.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the feedback.
      2.0
      Jul 19, 2010

      Pumping Money into a Dry Well

      Principal consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      eLoyalty is one of the few companies where you can get entry level VoIP experience. Benifits and compensation where inline or higher then most companies in the field. Handful of very knowledgable engineers who are able and willing to train less savvy junior engineers. Smaller company feel with and tight knit community. Sales was good at their job.

      Cons

      The biggest problem with this company is not their contact center managed services, but with their BAMS group. They continue to pump big money into development without any suitors for the product which puts a huge strain on the other divisions. Career advancement is practically non-existant as formal training opportunities are few and far between which was the ultimate reason for me leaving. Also if you are not part of the good 'ol boy eloyalty group you have particularly zero chance of advancing. Most of the "in" group knows each other from past employment at other companies (mainly first USA or Capital One) and conspire to either make things good for you or very difficult to try and force you out voluntarily. Particularly all members of managed service are under surveillance of what websites they visit, personal calls, or even socializing with the wrong members of CCMS can get you in hot water. Which makes the mgmt. seem very petty.

      Viewing 11416 - 11418 of 11,458 Reviews
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      ReviewsTTEC reviews

      Glassdoor has 13,260 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.