Problem employees are often put on the back burner. Great employees are often worked more to compensate for the problem employees in the group. This includes management as well. TTX speaks highly of standardization, but if you actually look around at the different locations, standardization is not as utilized as it should be. With the fast rate of expansion in the company, communication is starting to plummet. More than often, corporates response for questions are "I will get back to you". The problem is they never "get back to you". Also, with the fast expansion happening, employees are hired into positions that they are not ready for, or should not be in at all.