Amazing Technology and Company!
Pros
-The technology is top notch. It consistently “wows” the customer and it actually works really, really well. -The dev/engineering teams actually listen to feedback from customers and internal technical teams to make the product better. -The company culture, morals, values, mindset, and leadership are all solid. Everyone is team oriented, do their job well, are mission focused, and motivated everyday. Leadership does not put up barriers or walls - they truly embody our mantra of “one team, one fight”. They will without hesitation “get their hands dirty” in order to make our company or the company successful. -Technical resources, training, onboarding, ongoing training opportunities is awesome and well structured. -A lot of incredibly smart people here! -Unlimited PTO w/o the shame game! -Competitive comp packages
Cons
-work/life balance...... -The Product is complex. There are 15 modules. The learning curve is STEEP! -The TAM role is probably the most demanding, pressure filled, high expectation role at Tanium. While there have been recent changes that are meant to off-load some duties, that will likely take a few more years to fully surface. Currently, the TAM is responsible for some PreSales, Technical Support, ProServices, Training, and Product Testing/QA. With that, that makes the first point listed above even more true! Being dedicated tech support to a handful of accounts is a time suck and a daily grind. Burn out is very real here! Unless you’ve been here for 3+ years already and know the product intimately, expect a rough ride for the first 12 months atleast. -Unless you are an absolute expert in a domain or 2 of IT/Cyber or programming, you’ll likely feel like an outsider.