Target Customer Service Associate reviews

3.4

62% would recommend to a friend

(178 total reviews)
avatar

Michael Fiddelke

Not enough data to show CEO approval

54% positive business outlook

Customer Service Associate employees have rated Target with 3.4 out of 5 stars, based on 178 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Target is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

178 reviews
3.0
Mar 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Team Members, fast working enviroment, clean working enviroment, flexible schedule, discount for employees, ok pay, safe enviroment. If it were not for your awesome Team Members honestly I do not think Target would be afloat today!

Cons

Unfair management, very young management Team now running Target Stores an Corporate Offices, NO longer willing to work with our elderly populations, expect everyone to have a smart phone - love to pass blame on to employees NOT management, very short staffed when advised they would be fully staffed for all holidays 2021!! NOT - Very stressful for employees and NO Management support, NO RAISES, NO REVIEWS (I was there for over 1 year never had a review or raise but was always being told what they didn't like) BUT they never had anything POSITIVE to say!! Good place to want to come to work everyday. Same pay for cashiers as Customer Service & CS had 100x more responsibility then a cashier and honestly why would or should anyone want to advance! Every week employees were walking out due to being frustrated with management - the week I quit 5 others quit!

3.0
Mar 10, 2022

Ok.

Recommend
CEO approval
Business Outlook

Pros

Flexible Good pay compared to other retail Good coverage Fast paced Discount

Cons

Managers do not take you seriously A lot of competition within the environment Entitled guests Did not feel safe Stressful work environment Hire more staff which results in less hours for everyone

Viewing 73 - 75 of 178 Reviews

Glassdoor has 98,229 Target reviews submitted anonymously by Target employees. Read employee reviews and ratings on Glassdoor to decide if Target is right for you.