Though the company claims to be all about communication, no one really tells you anything. In my case, the lack of communication from my superiors is what defeated me and caused me to leave the company. Retail is also a tough industry, which is hard to understand until one actually gets there. That said, when you're interviewing and the company is trying to recruit you, they conveniently leave out the actual stuff that you will be doing once you get in the store. They make it look easy to get promoted, even to headquarters when those goals are nearly impossible. You also don't have a choice in the exact department that you will be managing, and people are often forced to change in the middle of their training. The hours are also long and there is no overtime pay. The employee discount isn't great either, and you must only use cash unless you sign up for their credit card. In addition, if you do decide to sign up for their credit card, beware that if you miss a payment you can get written up for it and possibly lose your job eventually.