Is TaskUs a good company to work for as a Chat Representative?

Chat Representative professionals working at TaskUs have rated their employer with 4.6 out of 5 stars in 60 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Chat Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Chat Representative interview questions at TaskUs .

Does TaskUs pay Chat Representative employees well?

Chat Representative professionals rate their compensation and benefits at TaskUs with 4.2 out of 5 stars based on 60 anonymously submitted employee reviews. This is 10% better than the company average rating for salary and benefits. Find out more about Chat Representative salaries at TaskUs.

How happy are Chat Representative professionals working at TaskUs?

86% of Chat Representative employees at TaskUs would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Chat Representative professionals have also rated TaskUs with a 4.6 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.7 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (862) , Teammates (795) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Great culture and very inclusive" ((in 1206 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 885 reviews)); "Great working environment and an employee first company" ((in 461 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 450 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 910 reviews)); "Low Compensation: Many employees find the salary to be low compared to the industry standard or workload." ((in 92 reviews)); "There is MAJOR favoritism and it's blatant." ((in 59 reviews)); "Awful upper management, politics, overworked" ((in 58 reviews)); "Even leaders contribute to bullying and harassment." ((in 10 reviews))

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TaskUs

TaskUs Chat Representative reviews

4.6

86% would recommend to a friend

(60 total reviews)

Bryce Maddock

94% approve of CEO

89% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.6

Work/Life balance

4.6

Career opportunities

4.4

Senior management

4.2

Compensation and benefits

Chat Representative employees have rated TaskUs with 4.6 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Chat Representative professionals have an excellent working experience there. TaskUs is rated 25% above average by Chat Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

5.0

Dec 7, 2019

Great company

Chat support

Recommend

CEO approval

Business Outlook

Pros

Positive atmosphere Company really cares about employees Room for growth

Cons

No cons at the moment, this place is pretty great.

5.0

Feb 17, 2018

BPO

Chat agent

Recommend

CEO approval

Business Outlook

Pros

TaskUs is my first BPO i've applied, so i guess i recommend it to those who doesn't have an experience to a BPO company. Get ready to be RIDICULOUS and have FUN while you are working =)

Cons

The the the the the

5.0

May 22, 2017

#Ridiculously Good

Chat representative

Recommend

CEO approval

Business Outlook

Pros

It is really a different BPO company that is employee first instituyion.

Cons

Nothing at this moment of time

TaskUs Response

Thank you for your review! We will always strive to provide the absolute best for our awesome employees.

Viewing 58 - 60 of 60 Reviews

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TaskUs reviews FAQs

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TaskUs

TaskUs Chat Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company

BPO

#Ridiculously Good

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