Is TaskUs a good company to work for as a Customer Support Advisor?

Customer Support Advisor professionals working at TaskUs have rated their employer with 4.7 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Support Advisor Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Support Advisor interview questions at TaskUs .

Does TaskUs pay Customer Support Advisor employees well?

Customer Support Advisor professionals rate their compensation and benefits at TaskUs with 4.5 out of 5 stars based on 21 anonymously submitted employee reviews. This is 16.9% better than the company average rating for salary and benefits. Find out more about Customer Support Advisor salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (794) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Great culture and very inclusive" ((in 1194 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1101 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 867 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 457 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 916 reviews)); "Low Compensation: Many employees find the salary to be low compared to the industry standard or workload." ((in 93 reviews)); "As mentioned above, Low pay and Bad managers" ((in 69 reviews)); "You will see blatant favoritism" ((in 61 reviews)); "Awful upper management, politics, overworked" ((in 58 reviews))

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TaskUs

TaskUs Customer Support Advisor reviews

4.7

89% would recommend to a friend

(21 total reviews)

Bryce Maddock

89% approve of CEO

88% positive business outlook

Ratings by category

4.8

Career opportunities

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Compensation and benefits

4.3

Work/Life balance

Customer Support Advisor employees have rated TaskUs with 4.7 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Customer Support Advisor professionals have an excellent working experience there. TaskUs is rated 28% above average by Customer Support Advisor professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

21 reviews

2.0

Aug 26, 2024

TASKUS REVIEW

Customer support advisor

Recommend

CEO approval

Business Outlook

Pros

Only pros is that the salary is not from the client tool it is from the tasus tool

Cons

too many cons the first one is the management

TaskUs Response

Hello, I am very sorry to hear about your experience with Us. I’d love to learn a bit more about your concerns. If you are up for a conversation, please email me at Bryce@taskus.com.

5.0

May 28, 2024

Review

Customer support advisor

Recommend

CEO approval

Business Outlook

Pros

People's first/ Great Facility/ Free lunch

Cons

RFID is not part of the Free parking

3.0

Apr 17, 2024

Great Entry Level Job

Customer support advisor

Recommend

CEO approval

Business Outlook

Pros

Will train you to be a competent professional dependant on the leaders you meet.

Cons

The pay is low, but experience gained is worth for a short time.

Viewing 4 - 6 of 21 Reviews

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TaskUs reviews FAQs

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TaskUs

TaskUs Customer Support Advisor reviews

Ratings by category

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TASKUS REVIEW

Review

Great Entry Level Job

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