Is TaskUs a good company to work for as a Email Support Representative?

Email Support Representative professionals working at TaskUs have rated their employer with 3.6 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Email Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Email Support Representative interview questions at TaskUs .

Does TaskUs pay Email Support Representative employees well?

Email Support Representative professionals rate their compensation and benefits at TaskUs with 3.3 out of 5 stars based on 102 anonymously submitted employee reviews. This is 14.1% worse than the company average rating for salary and benefits. Find out more about Email Support Representative salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Email Support Representative reviews

3.6

95% would recommend to a friend

(102 total reviews)

Bryce Maddock

99% approve of CEO

55% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

Email Support Representative employees have rated TaskUs with 3.6 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Email Support Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Email Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

4.0

May 7, 2019

Money but boring

Email support

Recommend

CEO approval

Business Outlook

Pros

Easy job daily task ez

Cons

Boring tasks repeat work burnout

3.0

Dec 21, 2018

A shiny apple but it's deadly on the inside.

Email support

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive. For a Non Voice. Not stressful job but you need to put attention on every details. Facilties Are great also. It's has the best facilities in BPO.

Cons

Bad Management. Supervisors will not help you if you missed a punch in your time log.

TaskUs Response

Thanks for your feedback and for your positive comments on our offices. We take pride in providing an industry leading work environment for our teammates. However, I apologize that you've had a bad experience with our time keeping system. While punching in and out is a responsibility of our teammates, our team should be helping out in event of a missed punch - since we know mistakes happen.

4.0

Jul 12, 2018

B

Email support representative

Recommend

CEO approval

Business Outlook

Pros

The workplace is excellent. Fast-paced environment

Cons

At the time, the many movements in teams and people have caused burnouts.

Viewing 88 - 90 of 102 Reviews

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TaskUs reviews FAQs

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TaskUs

TaskUs Email Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Money but boring

A shiny apple but it's deadly on the inside.

B

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