TaskUs Moderator reviews

3.8

75% would recommend to a friend

(1,218 total reviews)
avatar

Bryce Maddock

86% approve of CEO

72% positive business outlook

Moderator employees have rated TaskUs with 3.8 out of 5 stars, based on 1,218 company reviews on Glassdoor. This indicates that most Moderator professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Moderator professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good communication with the TLs and teammates. Achievable targets. Work from home (until now).

Cons

Intransparent HR managed from overseas: They make a lot of crucial decisions for the teammates through their anonymity. Not even the TLs are aware of these decisions. Lots of mistakes by Payroll: When you urge them to be more careful and warn them about taking legal action, they just withdraw your right to work overtime. Moreover, there is excessive gatekeeping on their internal platform when a worker needs to raise an issue; it is troublesome to upload the required documents because they are sent to personal emails, and access to personal email through the work PC is forbidden. Pressure to make remote workers hand over their resignation: This happens after a project starts being transferred to the office. They tell many workers their contracts will be terminated in the near future, just not when. When I asked for a specific timeframe, HR wrote an anonymous email telling me that I could initiate the termination process myself. Gradual dismantling: They gradually dismantled all the aspects that made it a good project to work for: the team meetings, and the flexibility to work any 8 hours during the day or afternoon when we had chores to do.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary and Benefits Modern and Comfortable Work Environment Strong Company Culture

Cons

Account-Dependent Experience High Performance Metrics Shifting Schedules Stressful During Peak Seasons Limited Control Over Schedule

Viewing 1 - 3 of 1,218 Reviews

Glassdoor has 19,389 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.