With the great work/life balance comes a unique set of challenges. Staff can become complacent, entitled and disinterested in pushing creative, the client, process or themselves.
While 'nice' is nice, it also comes at a cost. Conversations are avoided. People avoid conflict resolution as they know they will need to have an open discussion with the appropriate people. The agency can tend to avoid conflict as well as go the path of least resistance - be it with clients, particular projects or staff.
Promotions and raises can be difficult to come by. There are many layers of approval and this has resulted in a detailed process that can seem unwieldy at times. It will become harder to maintain good staff when they can easily hop to another agency, getting that title and/or salary bump they are asking for.
With millennial's becoming a larger part of the work place, their short attention span and constant need for affirmation and reward will be a struggle for both them and for Team One - they aren't suited for each other.
