Onboarding was atrocious; the girl who was supposed to train me moved to scheduling and didn’t train me. She lied and said she was, as it was required for her to do before fully transitioning over. Thanks to Wanda for helping me out and getting me through it! She’s a gem.
Working with 3 VPO’s who all work differently was difficult. I created a binder for each for when I was out (admins cover one another); and left it for my replacement. One VPO was quite busy; one was uber bossy, disorganized and demanding (she was moved to this role from c-suite after the merger); the other was low key and rarely asked for anything. All very different personalities but having over 90 facilities to manage was too much. One of my VPO’s should’ve gone to another admin.
Work was very inconsistent and MDs always called to complain about their pay - and reimbursement for travel was a nightmare. Reports were okay but it was tough learning how to do this without proper training in the beginning. Most processes are dated and need revamping.
A lot of drama in other departments so I was glad to be where I was. The teams are very cliquey. I did hear of inter-office romance between staff but didn’t get involved with the gossip.
The practices of the company are questionable and they are often sued for it. Pay isn’t as good as it could be and benefits are lack luster for the industry. They put a lot of money into certain things that are simply wasteful. The company does have some growing pains which I don’t see them overcoming anytime soon
