-The HR department is woefully understaffed and it shows. The HR dashboard websites are all out of date and nobody even got a schedule of company holidays for 2017. The VP of HR position is open and there is no leadership whatsoever to regulate company culture.
-Absolutely toxic management. You will not believe the behavior of things you see here from higher ups. Yelling, screaming, the works. Extremely unprofessional.
-Due to being associated with an undesirable industry, I believe they have "settled" on lower quality talent rather than pay a premium to attract great people to work with jails.
-The CEO does not even work on site...terrible example! Totally out of touch with the home office. He doesn't even live in SF.
-Only the SF office truly gets the advertised perks. Notice the lack of happy fun pics from the call center or LA office.
-Not a great salary, no bonus program, no profit sharing and lots of cost cutting. The owners are multi millionaires but your travel and expense reports will be dirt cheap standard. I expect in time the free meals will disappear too, they have already been reduced in frequency.
-Not really a tech company. Most of their business just comes from inmates placing calls.