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Telmate reviews

2.6

42% would recommend to a friend

(67 total reviews)

Richard Torgersrud

48% approve of CEO

38% positive business outlook

Telmate has an employee rating of 2.6 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Telmate employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
1.0
Jul 30, 2016

More change needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

18th floor in SF financial district = stunning views and central location

Cons

Not everyone is created equal here. HR plays favorites and takes out only their friends for events/meals that they expense. If you're not in good with them, good luck. They talk so much trash about employees. Leaders will only like you if you nod your head and suck up. If not, they will try to squeeze you out by not listening to or addressing any of your ideas. You can get by here by just smiling and nodding your head. :( You can work hard, try to contribute, try to show positive outcomes to your proposals, but in the end this is a popularity contest and if you're deemed one of the "cool kids" then you will get a lot of attention and traction with your ideas. If not, GOOD LUCK!

1.0
Jul 29, 2016

No bueno

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Handful of good people here that are trying to do great things, but are up against some challenges that might be too big for them. They truly are not only talented and bring good experience, but they clearly have a soul if they can put up with the corruption that goes on here.

Cons

I've been propositioned by 2 senior leaders (who are married)...this is the weirdest thing. It makes me wonder if they are in cahoots. I've never in my entire career experienced anything more unprofessional. There are changes that are allegedly being made and sure, there have been some small updates. Most of it is smoke and mirrors. Our managers that lack experience aren't retaining anything they learn from training. it's just a huge waste of time and so very disappointing to keep the same people and try to teach them how to lead. We need new people. Trying to teach these old dogs new tricks just isn't working. And unfortunately, the company is having a hard time letting them go because of the gross nepotism. Are these leaders delusional or do they just not care about the overall business?

avatar
Telmate Response
9y
Dear Anonymous Employee, On behalf of Telmate, I apologize for the behavior of the two senior leaders that you describe in your post. Telmate is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practice, including harassment and abusive conduct. If any senior leader or other employee is engaging in harassment or abusive conduct, or is acting unprofessional toward you in any way, I encourage you to reach out to a member of the HR team. I promise you the discussion will be confidential to the greatest extent possible, and that appropriate action will be taken, including additional training or adverse employment actions for any person who violates Telmate’s harassment policy. Respectfully, Human Resources
1.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Location. The VP of Engineering, Christian McCarrick, is someone who has been needed for years and if he is allowed to do his job, he may be able to fix many of the problems plaguing the company. He has made great efforts towards transparency and communication from the top down. The VP of Engineering, some of the new management and some employees have experience working at well functioning companies, and try to enforce best practices that made those other companies successful. The CEO has been M.I.A. for well over a year, and while that would normally be a negative in a well functioning business, his absence has allowed Telmate to mature in ways that wouldn't be possible with his A.D.D. inspired shifts in focus, and insane micromanagement of everything from what brand of coffee the company is allowed to purchase to which features take priority in development. Many of the developers who remain at the company are generally hard working,

Cons

There is no transparency about the financial status of the company: how much profit the company takes in, what our operating costs are, etc. No relevant financial information has ever been shared with the employees. This is obviously intentional as mature companies typically hold annual or quarterly all hands meetings to discuss these and other topics. No equity or profit sharing for employees. The owners appear to pocket all the profits so they can buy yachts for private cruises around the globe or build private dirt bike tracks on their palatial estates. The company is essentially split into two different businesses, each headed by people who wield power through cronyism and nepotism. This comes directly from the owners of the companies and their lieutenants who are either family members or long time personal friends. The closer you are personally to the owners, the more you're allowed to get away with, and the more likely you'll be promoted into a position of power. The executive and sales teams are like a frat house or good ol' boys club. Very few women have ever been given positions of importance, and it shows throughout the company. The old guard management and employees that have been at Telmate for longer than a few years have repeatedly been allowed to make poor decisions that would not be acceptable to a more mature company. Much of the middle management staff have extremely poor management skills and were assigned their roles out of necessity or cronyism rather than their ability to manage employees. This manifests in bullying of employees or being completely oblivious to the frustrations, needs, and career goals of those working under them. Grossly understaffed in just about every department aside from management which is grossly overstaffed. After a recent layoff of under performing developers, some people remain who were kept around because of tenure, rather than because they are productive employees. The marketing, proposals, and "product" teams have no idea what their products are or how they work, and make no effort to better understand the products that they're selling. People with no technical knowledge or experience are allowed to make decisions without consulting with the technical teams responsible for making and deploying the products. The developers are expected to deliver on the false promises from the sales (and proposals, marketing, etc) teams even when the end result isn't technically feasible or physically possible within the promised timeframe. Certain individuals dream up fantasy products with no anchor in reality, promote those products to customers before they are ever approved for development, then steal people and resources from teams in order to work around the development process for their vanity projects. Often these ideas come from the cronies of the CEO, who will then point the finger at others when their bad ideas and poor planning fail.

avatar
Telmate Response
10y
First, thank you for taking the time to write such a substantive review. I also appreciate some of the very specific feedback that you mention. It is easier to act on improvements with specific examples. One thing that I want to note is the fact that our company is a privately held company that was bootstrapped and does not have any outside investors. Being a private company in this situation in Silicon Valley is somewhat rare. It also comes with some advantages: - We do not have to disclose operational details that could benefit competitors - We do not have to compromise our mission to meet financial goals set by any outside investors. That being said, the owners of the company do have the prerogative to make decisions as they see fit. Our executive team is in place to make sure we follow and execute our strategic vision and manage the successful operations and growth of the company. In direct response to your feedback, the executive team is now planning on holding quarterly “company health & update” presentations. These will include high-level financial and other important metrics and KPIs. Thank you for this suggestion. We are actively looking to implement a “shared success” program for our company in lieu of an equity program. This is one of the top agenda items for the executive team. I will make sure the company is updated on the status. We are implementing a management & leadership training / mentoring program for all of our managers in the company. I feel this is absolutely critical for the success of the company. I agree that we are also understaffed. We have a number of senior positions open and are actively looking to fill them. Any help in this area is greatly appreciated. Thank you again for the feedback. I hope that implementing your and other people’s feedback will help to greatly improve the company.
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Glassdoor has 67 Telmate reviews submitted anonymously by Telmate employees. Read employee reviews and ratings on Glassdoor to decide if Telmate is right for you.