Tend reviews

3.7

71% would recommend to a friend

(202 total reviews)
avatar

Brian Bouma

67% approve of CEO

59% positive business outlook

Tend has an employee rating of 3.7 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

202 reviews
2.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

maybe that benefits are offered

Cons

Minimal to no support for hygienist. Open during Juneteenth a national holiday which lets you know the little to no diversity on the boards and conversations that are not being held

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Tend Response
3y
Thank you for sharing your feedback and experience at Tend. We are glad to hear that you enjoyed the benefits offered at Tend, which includes a great total rewards package of a competitive salary, healthcare & financial benefits, strong 401k match, laundered scrubs, and a great hygienist bonus program. Our clinical team is very knowledgeable and eager to support our hygienists throughout their careers. We are proud to have a robust new graduate training program at Tend, a career path to Lead Hygienist, 3 former hygienists on our clinical training team, great onboarding & continuous training, and a Lead Hygienist per studio to support growth & development. We are proud of the gender, racial, and ethnic diversity in our studios and how each studio is inclusive to all. While we are unable to close our studios on all holidays that our team celebrates, our mission is to educate and celebrate these important holidays with our Tend teams. We appreciate your feedback, and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
4.0
Dec 11, 2022

Amazing tend

Recommend
CEO approval
Business Outlook

Pros

The best reason to work at tend is there are multiple dentist and all the equipment are great

Cons

The downside is that the dental assistant are for themselves.they pretend they will help you only when it's convenience for them.

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Tend Response
3y
Thank you for the review! We appreciate you taking the time to share your perspective. We are so happy to hear that you enjoy working with a team of dentists and our top-notch technology and equipment. We'd love the opportunity to learn more about the opportunities we have to create even better teamwork at Tend. If you'd like to continue the conversation, please reach out to our team at people@hellotend.com. Thank you!
3.0
May 19, 2022

Was a great start up, starting to go downhill now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fun work environment, great office space, learned a lot about dental

Cons

PTO and sick policy is strict, takes months to accrue any time off, when sick time is used you get in trouble, management does not listen/care about your frustration, have to pick up others work because of short staff, communication between departments is awful, been with Tend for over 2 years and have gotten no bonus or raise

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Tend Response
4y
Thank you for taking the time to share about your experience. We appreciate your feedback and are pleased to hear that you enjoy the work environment and office space at your location. We are also happy to know that you have been part of the team since our early days and value your dedication to the organization. We understand how important it is to listen and make changes based on employee feedback and take your comments and concerns seriously. Tend provides paid time off as a benefit to help you take time to refresh, rejuvenate, and spend time with friends and family. We did release a new paid time off policy for 2022 that divides PTO into two categories: vacation and sick time both accrued based on role and time with the Company. We will continue to work with each individual to ensure you feel supported and PTO is applied properly. We appreciate each of our studio teams and are constantly seeking ways to recognize the great work that you are doing. We so regret coming up short in this instance and are committed to continuing to look for ways to show how much you are appreciated, and deliver on our promise of bettering the dental experience for both our patients and our team members. We understand how frustrating breakdowns in communication across teams can be. This is an area we are always working to improve and will continue to iterate on as the company expands our footprint throughout the country. If you’re interested in continuing the dialogue, please reach out to us directly at at people@hellotend.com, or via AllVoices, our anonymous internal hotline. Thanks again for sharing your experience.
Viewing 76 - 78 of 202 Reviews

Glassdoor has 217 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.